Pet Travel Consultant (French native)
About Furry 🐾
The Furry Group is the fastest-growing premium pet services company in the UAE. We specialise in international pet travel, pet taxi services, and top-tier grooming services.
Our mission: to offer exceptional services for pets and their owners, ensuring the highest standards of care and convenience across the UAE and beyond.
The Role
We are looking for a Pet Travel Agent to support our clients in organising their pets’ travel — by plane (cabin, hold, private jet) or by road.
You will be the primary contact for our French-speaking clients (and others worldwide), ensuring a smooth, compliant, and stress-free journey.
This is a demanding and exciting role, perfect for a motivated junior profile eager to grow quickly within a fast-expanding company.
What We Are Looking For 🎯
- Unstoppable motivation: this is a fast-paced role with a heavy workload.
- Exceptional organisation: capable of managing 20+ clients in parallel without missing a beat.
- Stress management and prioritisation: able to move quickly, efficiently, and stay cool under pressure.
- Native-level fluency in French and English: both written and spoken — non-negotiable.
- Flexibility: occasional airport runs (arrivals happen 24/7), international calls, and dealing with urgent client needs.
- Currently living in Dubai or ready to relocate.
- A true passion for animals: it’s not just a “plus” — it’s a must.
What You Will Do 📝
- Manage inbound leads and organise discovery calls.
- Prepare and send quotes and close client deals.
- Oversee the entire relocation process (vet documents, permits, logistics).
- Act as the key liaison between clients, vets, authorities, and partners.
- Maintain continuous, proactive communication with clients throughout the project.
- Support on-the-ground logistics when needed (customs clearance, animal transit).
- Represent Furry Travel proudly in the French-speaking and international markets.
What You Need ✅
- Bachelor’s or Master’s degree.
- Native-level French and excellent English skills.
- Sharp attention to detail and rigorous work ethic.
- Strong stress management and fast action-taking ability.
- Flexibility with working hours.
- Professional presentation and client-facing experience.
- Project management experience is a plus.
We don’t require experience within the pet travel industry but of course it’s a bonus if you have. We are more looking for someone who is motivated to learn and grow with us.
Why You Should Join Furry 🌟
- Real career growth opportunities in a booming company.
- A passionate team focused on top-tier service and pet well-being.
- An exciting life and career adventure in dynamic, international Dubai.
- Remote-first position and flexibility for travel.
This Job Is NOT for You If… ❌
- You don’t like to be challenged or step outside your comfort zone.
- You struggle with giving or receiving direct feedback.
- You dislike tight deadlines or the fast-paced Dubai lifestyle.
- You need fixed, pre-defined tasks and don’t like taking initiative.
- Your only motivation is finding a (remote) job — we want people truly excited by our mission.
Recruitment Process 📋
- Application: quick form to fill in online.
- Basic Assessment: 10-15 minute online assessment form to evaluate some basics.
- 15-minute screening call with Mary.
- Video Interview with Management: So we can get to know you better.
- Final culture-fit (physical preferred): Coffee with Karyna (Founder).
- Reference calls to get in-depth insights about how you work in different environments.
- Offer & onboarding in Dubai!
During this process you will also have the opportunity to ask questions to us. We want to make sure this job is a fit for you too.
🔥 Ready to jump into the adventure?
At Furry, we are passionate about our mission, and we hope you are too! If you have the necessary skills and a love for pets, then apply today by contacting us through the below form. We can't wait to hear from you.
