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Frequently asked question
What are your cancellation terms?
You can cancel the ride free of charge up to 30 minutes before the booking.
Which vaccinations does my pet need?
We have dedicated an entire blog post to this subject. You can read it through this link.
Will my pet get cold or hot during transport or flight?
No, the aircrafts are fully climate-controlled. At the airport, the crew follows special procedures to ensure animals are safe from the heat. Upon arrival, the staff ensures that pets are off-loaded first and taken to a special area.
Will you deliver my pet from door-to-door?
Yes, we can collect your pet from your home and deliver them to your new home.
Do I need to have a UAE resident with a visa to import a pet?
No, anyone can import pets, and you do not need a visa or residence permit to travel with your pet to the UAE.
How do I book Furry Taxi in Dubai?
You can make a booking via WhatsApp or phone by providing details about the date, time, and pick-up/drop-off location of your ride. The Furry Taxi team will then arrange a suitable vehicle and a trained pet handler to transport your pet.
Is Furry Taxi equipped to handle different types of pets?
Yes, our pet taxis are equipped to handle a wide range of pets, including dogs, cats, birds, small mammals, and reptiles. All pets are welcome.
Ready to Give Your Pet the BEST?
We provide top-quality, personalised services that adapt
to your pet’s unique needs, breed, and temperament.
