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Frequently asked question
Will you deliver my pet from door-to-door?
Yes, we can collect your pet from your home and deliver them to your new home.
Will my pet get cold or hot during transport or flight?
No, the aircrafts are fully climate-controlled. At the airport, the crew follows special procedures to ensure animals are safe from the heat. Upon arrival, the staff ensures that pets are off-loaded first and taken to a special area.
Which vaccinations does my pet need?
We have dedicated an entire blog post to this subject. You can read it through this link.
What are your cancellation terms?
You can cancel the ride free of charge up to 30 minutes before the booking.
Is the pet taxi available for both short and long-distance journeys?
Yes, our pet taxi services in Dubai cater to both short and long-distance journeys. Whether you need to transport your pet locally within Dubai or to another emirate in the UAE, we can accommodate your needs.
Is Furry Taxi equipped to handle different types of pets?
Yes, our pet taxis are equipped to handle a wide range of pets, including dogs, cats, birds, small mammals, and reptiles. All pets are welcome.
How do I measure my pet correctly for the crate?
Ensure to do this with two people for accuracy. Do not add extra centimetres to make your pet more comfortable, as the international aviation guidelines already require crates to be significantly larger than the pet. Additionally, larger crates can increase travel costs. You can find a complete guide on how to measure your pet here.
Ready to Give Your Pet the BEST?
We provide top-quality, personalised services that adapt
to your pet’s unique needs, breed, and temperament.
